Are you entitled?

If you made a Lasting Power of Attorney or registered an Enduring Power of Attorney between 1 April 2013 and 31 March 2017, then you are entitled to a partial refund of the fee.  You may also be entitled to interest on what you are owed.  A refund can be claimed, regardless of whether the document was registered or not, and can also be claimed on repeat applications and fee remissions.

The Office of the Public Guardian is only supposed to charge fees to cover their operational costs.  Due to a rise in applications and a series of efficiency measures, it is estimated that they have collected a surplus in the region of £89 million.  As a result, those that applied to register after April 2013 have paid too much.

If you think you may be eligible for a refund, visit and click “claim a refund online”.  The process should take a few minutes to complete and you will need to enter the donor’s bank details.  If you do not have access to the internet, you can contact the Office of the Public Guardian direct on 0300 456 0300 and select option 6.  If the donor has died, then a claim will need to be made by phone.  Your claim will take around 12 weeks to process.

If you are interested in making a Lasting Power of Attorney, please contact a member of our Will and Probate team. We are based in Boston, Grantham, Lincoln, Newark, Sleaford and Spalding.

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