We are delighted to announce that we have received LEXCEL accreditation from the Law Society for the sixteenth year running, one of the longest achieving LEXCEL firms in the County.

The Lexcel accreditation is a best practice framework for excellent client care and a high quality of service, something Ringrose Law are proud of.

Lexcel is developed specifically for the legal profession.  It is an optional, recognised accreditation scheme for law firms and in-house legal departments which gives assurance to customers that a practice meets high client care and business management standards.

According to the Law Society “Lexcel sets the required standard in seven different areas. Structure and strategy, financial management, information management, people management, risk management, client care and file and case management.”

The annual accreditation involves a yearly rigorous inspection and assessment from an independent LEXCEL assessor appointed by an independent assessment body, which includes reviewing internal plans, policies, and procedures to check they are up to date and in effective operation, plus interviewing staff and understanding the overall company performance.

David Heath, Operations Director at Ringrose Law said;

We are very proud to have achieved LEXCEL for the sixteenth consecutive year. The last two years have been some of the most challenging years for the firm. Since the pandemic started in March 2020 we have adapted and changed our working practices considerably to meet the needs of both our clients and staff and this has brought us some challenges along the way. Achieving LEXCEL accreditation again this year is a great achievement for the firm and a reflection of the commitment and dedication of the whole team.”

Debbie Fowler, LEXCEL Consultant comments;

“It has been a pleasure working with Ringrose Law and assisting with the significant achievement of Lexcel accreditation. It is not easy to obtain and retain this accreditation and members of the firm work hard to do so and are proud of the accreditation.

The Lexcel standard requires that there is supervision of all legal work undertaken by a suitably qualified person, and internal audits are undertaken to assess legal advice given and management of work. This is to ensure that clients receive the best service possible.

The firm has effective policies and procedures in place and staff training is provided to safeguard client data and I find this particularly reassuring.

It can be very difficult for clients when buying legal services for a personal matter or on behalf of a business to choose between the wide range of providers, and therefore it is extremely important to the firm that it holds Lexcel accreditation because it is the Law Society’s legal practice quality mark promoting an industry recognised quality management approach for client service and running an efficient legal practice.”

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